CAT-180 - CA Service Desk Manager r12 Professional 2021 Updated dumps by


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**** SAMPLE CA Service Desk Manager r12 Professional 2021 Dumps ****

Answer: C
If you want to take advantage of the new roles in CA Service Desk rl2, what do you
need to do?
A. Create access types manually.
B. Recycle the Service Desk services.
C. Clear your web browser role cache.
D. Assign the new roles to access types.
Answer: D
Which language are macros related to Service Level Agreements (SLAs) written in?
D. Visual Basic
Answer: C
Which statement about the CA Service Desk Universe is TRUE?
A. It is only used in clustered environments.
B. It is an optional add-on for CA Service Desk.
C. It uses a default name of MyUniverse, which you must not change.
D. It is made up of classes in the form of tables, and objects in the form of columns.
Answer: D
In a dereferencing tool specifications file, hooks correspond to specified input fields.
These hooks are represented by:
A. zeros.
B. asterisks
C. ampersands
D. question marks
Answer: D
Before you upgrade to CA Service Desk rl2, as a pre-upgrade step, you should run:
A. pdm_status
B. pdm_k_reindex
C. pdm_webcache
D. SQLCheckr12UniqueIndexes.sql
Answer: D

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